Frequently Asked Questions
If you have a question that we have not addressed here, do not hesitate to use the ‘Contact Us‘ button to send us an email, give us a call, or drop in during store hours – we are happy to assist you. Please check this page often as we will update it to answer most common questions we receive at the shop.
To expand the answer to an item, click the box.
Q. Do you work on any engine?
We service select Evinrude-Johnson® and all Mercury® outboard engines. We also have a variety of parts available for both engines in store and available to order from the manufacturer.
We apologize, we do not accept other outboard makes and models at this time. If you are a new customer interested in Evinrude-Johnson® service or repair, please give us a call to verify.
Q. Do I need an appointment for service or repair?
No appointment is necessary for outboard service or repair.
However, if you are a new customer or need to service an Evinrude-Johnson outboard engine, please call our office during store hours to confirm that we can assist you with your engine.
Q. How should I prepare my boat / engine for drop off?
We ask that all of our customers have valid registrations stickers etc and licensure as well as necessary safety equipment appropriate for your watercraft.
This is especially important if you are having issues on the water that would require us to perform water testing to repair and validate the issue.
This includes life jackets, fire extinguishers, keys, etc.
To our SeaDek® customers we ask that you please cover your boat prior to bringing it in to prevent possible damage from local wildlife
Q. What Payment Methods Do You Accept?
We accept cash, credit, and debit card payments in store only. This may change in the future as we continue to expand our business model.
Q. Do You Work On Boats With Multiple Engines?
We currently service single engine watercraft only, under 25ft.
This may change in the fututre. We appreciate your patience and urge you to check back soon as we continue to update and expand our business model to better accomodate our customers.
If you have a pontoon boat, multi-engines, or larger vessel and would like to see if we can help, please drop by for an assessment and estimate. We reserve the right to decline to service any engine we may deem a liability or beyond our capacity to repair with what we currently have at the shop. We appreciate your patience and understanding.
Q. What Kind of Engines Do You Sell?
We sell Mercury® 4-stroke outboard engines under 30hp in store and can order most smaller engines new through the manufacturer. Portable Mercury® engines can be found in our showroom throughout the year.
Parts are available for most Mercury® and Evinrude-Johnson® outboard engines in store and to order. Please contact us, call or drop by for more information and to explore repower options through Mercury®
Q. Do you work on inboards or jet boats?
We do not service inboard engines, jet boats, jet skis, pontoons, etc. We exclusively service most Evinrude-Johnson® and Mercury® 4 stroke outboard engines at this time.
Q. Do you do boat repair or fiberglass repair?
We do not offer fiberglass repair or boat repair services, though we will repair marine accessories such as bilge pumps as needed and offer these components in store available for purchase. If you require fiberglass repair, we will be happy to recommend a local, reputable repair shop in the area.
Q. Do you sell aftermarket parts?
We do have aftermarket parts available, particularly for Evinrude-Johnson® engines as the company has since stopped manufacturing. If you’re looking for replacement parts or kits for your Evinrude-Johnson® engine, we encourage you to contact us by phone or through Facebook.
Q. Do you offer financing options?
We apologize for the inconvenience, Beck’s Outboard Inc does not act as a broker or under-writing for financing or loans nor are we able to honor installment plans.
We honor all current Mercury® promotions and encourage you to explore what financing options may be available for a new, affordable engine with your current bank or financial institution.